To ensure a clean start, you can also go to the "Me" tab in the app, select Settings , and tap "Clear Data" to remove cached info from the phone. Troubleshooting Common Issues
This is the easiest and safest method, akin to restarting a computer. It doesn't delete any data, making it the perfect first step for fixing minor glitches or a frozen screen.
If for some reason the secret code does not work on your watch, or you prefer using a phone, this method is a reliable alternative. This process involves sending a specific text message from a paired phone to the MYKI Watch 4. How to Hard Reset MYKI Watch 4
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The watch must contain an active Nano SIM card with a working mobile plan that includes text message (SMS) and data capabilities. To ensure a clean start, you can also
⚠️ A factory reset will erase all personal data, customized settings, installed apps, and saved contacts from your MYKI Watch 4. This action is permanent and cannot be undone. All described operations are performed at your own risk.
Before you perform a hard reset, keep the following tips and precautions in mind: If for some reason the secret code does
Performing a hard reset on a (or MyKi 4 Pet) can solve a variety of issues, including software glitches, frozen screens, connection problems with the app, or if you need to clear data before giving the watch to another child. A hard reset restores the device to its original factory settings, wiping all user data, messages, and saved settings.
: Swipe through the child's menu and open the Dial/Phone application on the watch interface.
: Keep holding the button down for roughly 15 to 20 seconds . Ignore any initial vibrations.
Check the app settings immediately to ensure the watch is running the latest security patches.