The fabric backing on many Elite x2 keyboards is porous and difficult to dry.
: These procedures are for authorized service providers. Accessing these components can damage your keyboard base or void your warranty. Proceed at your own risk.
Gently pry the keycap from the top corner. If the plastic scissor clip underneath is broken, you can purchase individual replacement clips and caps online. Repairing the Ribbon Cable
Every forum thread will tell you to clean the gold pogo pins on both the tablet and the keyboard with isopropyl alcohol. Do it. But know this: if that doesn’t work after two attempts, stop. The real culprit is often a or a corrupted embedded controller (EC) on the tablet side. hp elite x2 keyboard repair
Clean the end of the ribbon cable, reinsert it straight into the slot, and clamp the locking tab down securely. 4. Step-by-Step Elite x2 Keyboard Assembly Replacement
HP Elite x2 Go to product viewer dialog for this item. keyboard has stopped working, you can often fix it with a "system drain" or by cleaning the physical connectors before seeking a full replacement. 1. Perform a "System Drain"
If cleaning and drivers fail, physical damage is the culprit. Here is how to repair specific hardware issues. The fabric backing on many Elite x2 keyboards
If you've determined the keyboard itself is physically broken, you have two options: repair or replace.
Local computer repair shops and specialized laptop repair services can often handle HP Elite x2 keyboard repairs. When choosing a third-party service:
Restart the tablet. Windows will automatically reinstall the driver. Proceed at your own risk
Disconnect the keyboard and all external cables (charging cables, USB drives).
When replacing the pogo pin connector, you'll need the correct spare part number for your specific model:
Use a dry, soft microfiber cloth to wipe the gold pins on both the keyboard and the bottom of the HP Elite x2 tablet.