To take a closed-book exam, candidates must download and install the Examena app on their computers in advance.
Before installing the Examena app, refer to the table below for the installation requirements.
|
Components |
Requirements for Windows |
Requirements for macOS |
|
Operating System |
Required: Windows 10 or later, 64-bit operating system Recommended: Windows 10 or later, 64-bit operating system |
Required: macOS 11 or later Recommended: macOS 11.2 or later |
|
Processor |
Required: 2-Core, 1.8 GHz, x64-based processor (Intel/AMD) or Arm64-based processor (Qualcomm Snapdragon) Recommended: 4-Core, 2.0 GHz or faster, x64-based processor (Intel/AMD) or Arm64-based processor (Qualcomm Snapdragon) |
Required: 2-Core 1.8 GHz Recommended: 4-Core 2.0 GHz or faster |
|
Available Physical Memory |
Required: 2 GB or above Recommended: 4 GB or above | |
|
Available Disk Space |
Required: 1 GB or above Recommended: 5 GB or above | |
|
Camera |
Required: Video resolution 480P Recommended: Video resolution 720P (HD) or above | |
1. Sign into MaivenPoint Online Services and open Examena.
2. Click the Download Examena app button to download the app package.
Alternatively, you can Download Examena app for Windows or Download Examena app for macOS directly from here.
3. Find the downloaded Examena_App.Setup.msi file, double-click it to start the installation.
4. Follow the instructions in the setup wizard to complete the install.
5. Restart computer after finishing the installation.
For further assistance, you can visit official support channels like Ubisoft Help or community discussions on the Far Cry 5 Steam Forum and Reddit .
Before you begin, restart your PC . A simple reboot can clear temporary glitches and refresh system processes, potentially fixing the error instantly.
: Public networks (like schools or student residences) or mobile hotspots often have filters that block gaming services. Steam Community Troubleshooting Steps Check Windows Defender Firewall Settings Windows Defender Firewall and select Advanced Settings Inbound Rules , locate all entries for Ubisoft Connect
Ensure UPnP is enabled in your router settings. This allows the game to automatically open the necessary ports. 2. Port Forwarding for Far Cry 5
: Active VPNs or proxy servers are known contributors to this error and should be disabled. far cry 5 error alberta-fff0bdc0
If the repair doesn't work, you can also use the same .exe file to first EAC, restart your PC, and then run the .exe again to Install it.
: Disable any active VPNs or proxies, as they can cause packet loss or filtering that Ubisoft’s servers might reject. 3. Refresh Your Network Settings
Navigate to > Advanced Settings > Inbound Rules .
The is a frustrating connectivity bug that completely blocks players from hosting or joining co-op campaign sessions and accessing multiplayer Arcade features. This error code explicitly points to a failure in communication between your local game client, the Ubisoft Connect launcher , and Ubisoft’s matchmaking servers. Because the bug mimics general server outages, many players mistakenly wait for developer patches when the actual root cause usually lies within Windows network configurations, firewall restrictions, or conflicting software. For further assistance, you can visit official support
Follow these solutions in order—from the simplest checks to the more technical fixes. Most users resolve the issue by step 3.
🛠️ Step 1: Configure Windows Defender Firewall Inbound Rules
To resolve this issue, try the following steps in order:
Ensure every entry has a green checkmark. If not, right-click the entry, select , and choose Allow the connection . 2. Disable Conflict-Heavy Background Apps : Public networks (like schools or student residences)
Disabling IPv6 will not harm your internet speed for gaming or streaming.
Right-click the Windows Start menu and choose Terminal (Admin) or Command Prompt (Admin) . Run the following commands in sequence, pressing Enter after each:
Corrupted cache files are a primary suspect for many Ubisoft connection errors.
After you have Examena App installed on macOS, complete the following steps to start it for the first time.
1. Locate Examena App on your computer, and double-click it to start it.
2. Click Allow to allow Examena App to access your camera.
3. Click Allow to allow Examena App to access your microphone.
4. Click Open System Settings, and click the toggle button to the right of Examena App.
5. Click Use Password… in the Privacy & Security window, enter your password and click Modify Settings.
6. Click Quit & Reopen to allow Examena App to record the contents of your screen until it is quit.
7. Click Open System Settings, and click the toggle button to the right of Examena App in the Accessibility window.
8. Click Use Password… in the Privacy & Security window, enter your password and click Modify Settings.
9. Click retry in the message to access the sign in page of Examena app.
If there are Secured Excel questions in the exam, you can see the bulb icon in the upper-right corner of the exam card. You can click it to view the instructions.
You must enable macros in an Excel file before starting this exam. You can follow the steps below for Windows:
1. Open an Excel file. Make sure your Excel file has already correctly sign-in with an active and valid account.
2. Navigate to File > Options > Trust Centre, and click Trust Centre Settings… under Microsoft Excel Trust Centre.
3. In the Trust Centre window, click Macro Settings, and then select the Enable VBA macros option under Macro Settings.
You can follow the steps below for macOS:
1. Open an Excel file. Make sure your Excel file has already correctly sign-in with an active and valid account.
2. Navigate to Excel > Preferences > Security, and select the Enable all macros option under Macro Security.