Click the link and log in immediately to change the temporary password.
Right-click resetpass.bat and select Run as Administrator .
Open conf.properties in a text editor and add this line to the bottom: scm.mail.troubleshoot=1 Use code with caution.
If you have a copy of the tool from an older installation, the process typically involves: Resetpass.bat for symantec 14 | Endpoint Protection Click the link and log in immediately to
The password reset script is located inside your local SEPM installation directory. Follow these steps to use it: Step 1: Log in to the SEPM Server
If SEPM attempts to drop a password token but cannot reach an external mail exchange, it records the exact URL link in its diagnostics files.
If you never configured an SMTP server, or if the password reset emails are not coming through, you can reset the password by re-running the server configuration wizard. This process overwrites the admin password without deleting your existing clients, policies, or packages. If you have a copy of the tool
The resetpass.bat tool is a legacy utility used to reset the Symantec Endpoint Protection Manager (SEPM) admin password to its default value ().
Wait a few moments for the script to execute. A confirmation message will appear stating that the password has been reset to the default value. Step 4: Log In and Change the Default Password Open your . Log in using the default user name: admin Log in using the temporary default password: admin
Close the command prompt and log in to the SEPM console using your new credentials. Alternative Method: Using the Forgot Password Link This process overwrites the admin password without deleting
For version 14, you should use the link on the SEPM logon screen to receive a temporary password via email.
A command prompt window will briefly appear, indicating that the administrator password has been successfully reset. Login to SEPM: Open the SEPM console and login using: Username: admin Password: admin
You must have local administrator access to the Windows Server hosting the Symantec Endpoint Protection Manager. Step 2: Open Command Prompt as Administrator Press the . Type cmd . Right-click Command Prompt and select Run as administrator . Step 3: Navigate to the Tools Directory