A missing or expired license can sometimes manifest as a configuration error. Ensure your dongle is plugged in or your digital activation is valid. If the error persists after these checks, the data files themselves may be corrupted. In this scenario, running the "Repair" option from the original installation media or the Windows Control Panel is the most effective way to restore missing components without a full reinstallation. Final Considerations
Instead of a full uninstall, go to Control Panel > Programs and Features , select TecDoc, and click Repair . This often resets the configuration files to their default, working state. Summary Checklist Is the database service running in services.msc ? Does the config file point to the correct folder path? Does the user have Admin privileges? Is the Firewall blocking the connection?
Open your Antivirus software settings (e.g., Windows Defender, Avast, Kaspersky). Locate the or Exceptions menu.
Once you have resolved the error, take these preventive measures: A missing or expired license can sometimes manifest
Through years of supporting TecDoc implementations, these are the most common triggers:
The underlying SQL database engine (such as Borland Database Engine, Firebird, or MS SQL) failed to start.
If you have tried all five solutions and the error persists, the problem may be deeper: In this scenario, running the "Repair" option from
: Navigate to the primary install directory (typically C:\Program Files (x86)\TecDoc\ , C:\TecDoc\ , or the corresponding user data folder under AppData).
TecDoc lacks permission to read the data folder.
Elias deleted the extra character, saved the file, and held his breath. He typed the command to restart the ingestion service: sudo systemctl restart tecdoc-loader Summary Checklist Is the database service running in
: If using the TecCom Portal or related web services, ensure your Buyer Number and Supplier Number are correctly entered in your Partner Settings .
Right-click the setup.exe or install.exe file from your media source and select Run as Administrator .
This update is part of the .NET Framework. While uninstalling it could theoretically affect other applications that rely on that specific .NET version, the risk is very low. Most programs are designed to work with a range of .NET versions.