If you already have Sharpdesk 3.3 or 3.4 installed:
If printing to Sharpdesk Composer from Microsoft Edge results in garbled or broken characters:
In this guide, we will cover everything you need to know about the updated Sharpdesk 35 release: what’s new, where to download it safely, how to install it, and how to troubleshoot common issues.
Sharp distributes its software through official regional support portals. It is highly recommended to avoid third-party download sites to prevent security risks. Step-by-Step Download Instructions
Follow these steps to install Sharpdesk 3.5. The process also installs Sharpdesk Composer and Network Scanner Tool automatically.
Select your preferred language and accept the End User License Agreement (EULA). Enter your Sharpdesk product serial number when prompted. Choose your installation type:
If you have a prior version (e.g., 3.2 or 3.3) already installed, it is highly recommended to uninstall it first to avoid conflicts during the 3.5 update process. System Requirements
Download the Sharpdesk 3.5 installer from the official Sharp Global support site .
The updated Sharpdesk 3.5 is packed with features designed to boost productivity and organize your digital workspace. Key highlights include:
When you download the standard bundle, you get three interconnected utilities: Sharpdesk - Sharp Europe
An active local area network (LAN) connection linking the PC to the Sharp MFP. Step-by-Step Installation Guide
is a desktop-based software system that aggregates scanning, editing, storing, and sharing into a single graphical workspace. Instead of hunting through disjointed software platforms for various document types, it integrates over 200 distinct file types —including Microsoft Word, Excel, PowerPoint, TIFF, JPEG, and BMP. The Core Software Utilities
Right-click the downloaded ZIP folder and select "Extract All."
: It serves as a central hub where you can view, edit, and distribute both scanned images and digital files like Word, Excel, and PowerPoint. Sharpdesk Composer
A cornerstone feature is the seamless "Scan to Desktop" capability. With your Sharp MFP, you can scan paper documents and have them sent directly to your Sharpdesk application on your PC. This deep integration lets you initiate scans directly from the device panel, streamlining the digitization process.
: These versions allow for a free upgrade path from Ver. 3.5 if you have a valid license.
Ensure that ports 4687 , 50001 , and 50002 are allowed through your firewall. Open the Network Scanner Tool configuration application on your PC, navigate to the options tab, and ensure the scanner service is toggled to "Started". Issue 2: OCR Fails to Convert Text