This success is fueled by a customer-centric, technology-first philosophy. Generali Vietnam's strategy focuses on making insurance "Simpler, Smarter, and Customer-Centric". At the heart of this strategy is a diverse digital ecosystem designed to enhance every aspect of the insurance journey for both customers and agents.
New Genova is a specialized, high-speed digital platform designed for Generali Vietnam agents to streamline insurance sales through faster illustration tools and seamless Genlink integration. The system facilitates rapid policy illustration generation and includes e-KYC and digital tool integration. Access the portal at newgenova.generali-life.com.vn.
Generali Vietnam has firmly established itself as a leader in innovative, customer-centric insurance solutions. A key pillar of their success is the . The new Genova platform (accessible at [newgenova.generali-life.com.vn](facebook.com%
For more information on Generali Vietnam's products and services, visit their official main site or download the GenVita app from your app store. new genova.generali-life.com.vn
"Lifetime Value Simulator"
Instead of waiting on hold for customer service or digging through paper files, you now have 24/7 access to your insurance portfolio. It represents a shift from passive protection to active financial management.
New Genova is an upgraded, web-based platform launched by Generali Vietnam to enhance digital insurance consultation and sales efficiency for its agency force. Accessible via Genlink credentials, the portal streamlines processes, optimizes performance, and supports the digitization of the entire policy lifecycle. For more information, visit Facebook . New Genova is a specialized, high-speed digital platform
Những cải tiến này không chỉ giúp tư vấn viên nâng cao hiệu quả công việc mà còn mang đến dịch vụ khách hàng hoàn hảo nhất, thể hiện cam kết mạnh mẽ của Generali trong việc ứng dụng công nghệ số để tối ưu hóa mọi điểm chạm trong hành trình khách hàng.
Generali Vietnam has implemented rigorous security measures to protect sensitive personal and financial data on the new portal.
One of the standout achievements of this digital push is the recognition it has garnered in the industry. Generali Vietnam was named the in the 22nd Golden Dragon Awards, and it has consistently held the top spot for overall customer satisfaction (Net Promoter Score - NPS) for several consecutive years. Generali Vietnam has firmly established itself as a
Faster client onboarding, streamlined toolkits, and efficient performance tracking.
For customers holding universal life or unit-linked insurance products, the portal provides robust financial tracking tools. : View historical and current unit prices.
Generali Vietnam has introduced New Genova (newgenova.generali-life.com.vn), a next-generation, cloud-based web portal designed to streamline digital insurance sales and financial advisory for its agent force. The platform enhances efficiency by integrating KYC data, tailored product structuring, and electronic application (e-app) submissions into a single, mobile-responsive interface. For more information on using the platform, see this video tutorial on Facebook . Share public link