Some newer models have replaced it with the Brother iPrint&Scan desktop app. If your device is not compatible, you will need to use iPrint&Scan instead.
This occurs when the Windows 11 Firewall blocks the software from communicating with a network-connected printer.
Brother ControlCenter4 (CC4) is an essential software utility that bridges the gap between your Windows 11 computer and your Brother multifunction printer. It allows you to manage scanning, copying, faxing, and photo printing directly from your desktop. If you recently upgraded to Windows 11 or purchased a new Brother device, getting ControlCenter4 properly installed ensures you have access to all your printer's advanced features.
If you already have the software but it won't open or is buggy on Windows 11, use the ControlCenter4 Update Tool : Get the tool from the Brother website Download Brother Control Center 4 Windows 11
For newer Brother devices or if you prefer a more modern interface, Brother offers , available for free from the Microsoft Store . Here’s how it compares:
In CC4, configure the "Scan" buttons to send files directly to your preferred folder, like OneDrive or a dedicated work folder.
On the downloads page for your model:
Look at the bottom-right corner of your taskbar (near the clock). Click the up arrow to show hidden icons. Look for a blue icon labeled CC4 . Click it to launch the app.
Scroll down to the bottom of the End User License Agreement (EULA) page.
Brother Control Center 4 is a official proprietary software package designed to simplify document management. Instead of navigating complex Windows menus, CC4 offers a clean user interface divided into two distinct modes: Some newer models have replaced it with the
After restarting, you should see the (a blue square with “CC4”) in your system tray (near the clock).
Try this:
Look at the front or top of your printer. You need the exact model number (e.g., MFC-L2750DW, DCP-L2550DW, HL-L2395DW). If you already have the software but it
The site should auto-detect Windows 11. If not, manually select Windows and then Windows 11 .