Dollar General Alcohol Sales Training Answers -

If a customer cannot provide a valid, unexpired photo ID, the transaction cannot proceed. There are no exceptions for regulars, neighbors, or people who "clearly look over 21." 2. Signs of Intoxication

Employees can be held liable, not just for pouring alcohol, but also for selling it to someone who is clearly intoxicated, depending on local "dram shop" laws. 4. Best Practices for Compliance

Understanding the “why” behind the answers is critical. If you answer incorrectly and then act on that wrong answer, here’s what can happen: dollar general alcohol sales training answers

You must ask for physical identification from any customer attempting to purchase alcohol, regardless of how old they look.

"Hey there, I'll need to see some ID," Marcus said, keeping his tone friendly but firm. If a customer cannot provide a valid, unexpired

Avoiding eye contact or acting overly rushed.

Heavy fines, loss of liquor license, or permanent closure. To help you prepare further, Explain the specific ID requirements for your state? Draft a script for handling difficult customers ? "Hey there, I'll need to see some ID,"

Dollar General Alcohol Sales Training: Compliance, Rules, and Best Practices

: If a customer lacks a valid ID, you must refuse the sale. Be firm but courteous, state the policy clearly, and offer an alternative (like a non-alcoholic drink). Third-Party Sales

Yes. If a person in the group is under 21, you must refuse the sale. Dollar General policy prohibits selling alcohol to a group if any member of the group is underage or cannot provide valid ID.

A group of young people where only one person has an ID.