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Send this photo to your regional Hi Sharp distributor or directly to sales@hisharp.com.tw. According to Hi Sharp Support , you must specify your model number and serial number.
Wait about 15–20 seconds until you hear a long beep or see the startup screen.
Hi Sharp systems often share firmware architectures with Excelvan, H.264, or Dahua platforms. If your reset date matches the ones below, try these master codes: Try 000000 or 111111 For Date 2010-01-01: Try 666666 or 888888 Using a Super Password App
Remember that security features exist to protect your footage from unauthorized access. The frustration of a forgotten password is a small price to pay compared to the alternative—an intruder being able to access or disable your security system. Keep your new password secure, document your recovery options, and you will never be locked out of your own system again. hi sharp dvr reset password fix
If your DVR is an older analog or hybrid model, you may need to perform a physical reset on the motherboard. the DVR and remove the outer casing.
If the basic codes fail, download a "CCTV Super Password" application on your smartphone.
If the DVR does not allow you to reset via the menu, you can use a "Super Password" generator. These tools calculate a temporary password based on the current date and time displayed on your DVR screen. Send this photo to your regional Hi Sharp
Once you regain access, it is highly recommended to reserve an email address within the settings. This allows you to reset your password via a verification code sent to your phone or email without needing to contact technical support in the future.
When software options fail completely, advanced users can execute a hard factory reset by physically shorting out the configuration pins located directly on the print circuit board (PCB). Unplug the power cable and open the metal DVR lid.
Locate the account configuration file (usually named Account or passwd ) and delete or rename it using the command: rm Account or mv Account Account.bak . Hi Sharp systems often share firmware architectures with
Take a clear photo or screenshot of this dynamic code.
On your monitor, go to the login screen of your Hi Sharp DVR.
The most common official method is through the "Retrieve Password" interface on the local monitor. Navigate to the Forgot Password Retrieve Password section on the login screen. Select the Dynamic Code page. This will display a unique temporary code or QR code.